Last updated August 13, 2026
Accessibility statement
We aim to meet WCAG 2.1 Level AA across this site, and we treat accessibility failures as bugs rather than enhancements.
What we do
The site is navigable by keyboard throughout, including the shopping bag, filters and checkout. Focus is always visible.
Colour contrast meets AA for body text and interface controls. Colour is never the only way information is conveyed.
All interactive controls have accessible names, form fields have persistent labels, and error messages are announced.
Motion respects the operating system's reduced-motion setting.
Known limitations
The card entry field at checkout is provided by our card-vault provider and rendered inside a secure frame. We style its container but have limited control over its internals. If you have difficulty with it, call +1 (832) 808-7286 and we will take the order over the phone.
Feedback
If you hit an accessibility barrier anywhere on this site, email support@neurodermskin.com with the page and what happened. We will respond within one business day and tell you when it will be fixed.
Contact us about this policy
support@neurodermskin.com · +1 (832) 808-7286
Monday–Friday, 9:00am–6:00pm CT — All messages answered within 1 business day.